FAQ

• Can I buy one squishy on its own?

  No. Every Hey squishh product is a pack of 3. Singles are never sold.

• What is a mystery slot?

  A slot you hand to us. We pick the character, and it stays sealed. We never reveal it on the site, at checkout or by email.

• Can I choose which mystery character I get?

  No, that would make it not a mystery. You can choose how many slots stay mysterious: 0, 1, 2 or all 3.

• What is the Founding 100?

  The first 100 orders receive an exclusive Founding Mystery Gift, packed at random from 100 identical mixed bags. Not sold separately.

• Does my Founding Number decide my gift?

  No. It only marks your place in the first 100 orders. Even we don't know which gift ends up in your box.

• Will you film my order?

  You can ask us to at checkout. We film as many as we can, but filming isn't guaranteed.

• Where do you ship?

  Across Europe. Prices are shown in EUR and payment happens on Shopify's secure checkout.